Frequently Asked Questions

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Here are some helpful tips to get you started down the right path towards a successful web hosting experience. If you have any questions please don't hesitate to contact us directly.

In addition, if you feel there is a topic missing below please consult the ROCKHOST.COM Knowledgebase for more answers. There you will find over one hundred articles related to our web hosting and media services.

- What is web hosting?

- What are web servers? Why are they necessary?

- What is the difference between types of hosting?

- What is a control panel?

- What is a gigabyte or megabyte?

- How much disk space and bandwidth do I need?

- Why shouldn't I go for that unlimited plan?

- What happens if I exceed space or bandwidth quotas?

- Am I allowed to resell my hosting space?

- Can I host more than one site per account?

- In general, what can get my account suspended?

- What is an Uptime Guarantee?

- What are domain names? How do they work?

- How do I decide what to choose for a domain name?

- Is my contact info public due to my domain registration?

- Should I pay for private domain registration?

- What are parked, sub, and addon domains?

- What is an IP address? Do I need a Dedicated IP?

- What is an SSL/TLS certificate?

- What are PHP, Perl, Python, and Ruby on Rails?

- What is a MySQL database?

- What is FTP? Why do I need it?

- How many email accounts do I need?

- What are email forwarders?

- What is an email auto-responder?

- What is Spam?

- Should I be taking backups of my account?

- How to configure an email account in Outlook Express

- How to configure an email account in Thunderbird

- How to configure an email account in Windows Vista Mail

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